Privacy policy

Last updated: July 09, 2026

At Monvant, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when you use our website, place an order, or contact us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

About Monvant

Store Name: Monvant
Email: info@monvant.com

Monvant currently sells and delivers products exclusively within the United States.

Information We Collect

We may collect personal information when you browse our website, place an order, contact us, or otherwise interact with our services.

The information we collect may include:

Information You Provide

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Payment information (processed securely by our payment providers)
  • Information provided when contacting customer support

Data We Collect

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed and browsing activity
  • Date and time of access
  • Referral source information

How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and delivering your orders
  • Managing payments and transactions
  • Providing customer support
  • Responding to enquiries and requests
  • Improving website performance and user experience
  • Detecting and preventing fraud or misuse
  • Complying with legal and regulatory obligations
  • Sending marketing communications where you have chosen to receive them

Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send information about products, promotions, and special offers.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Data

We only share personal information where necessary to operate our business and provide our services.

This may include:

  • Payment service providers
  • Delivery and logistics partners
  • Website hosting providers
  • Analytics and marketing service providers
  • Professional advisers and legal authorities where required by law

We do not sell, rent, or trade your personal information to third parties.

Cookies 

Our website uses cookies and similar technologies to enhance your browsing experience and improve website functionality.

Cookies may be used to:

  • Remember your preferences
  • Maintain website security
  • Analyse website performance
  • Measure marketing effectiveness
  • Improve website usability

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Your Rights

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements and policies

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually work to safeguard the information entrusted to us.

Your Rights

Depending on your state of residence, you may have certain privacy rights under applicable U.S. state privacy laws. These rights may include the ability to:

  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of certain types of data processing, where applicable
  • Request a copy of your personal information in a portable format, where required by law
  • Withdraw your consent where processing is based on your consent

To exercise any of these rights, please contact us using the details below.

 

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any updates will be posted on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: info@monvant.com

We will make every effort to respond to privacy-related enquiries promptly and in accordance with applicable data protection laws.


Contact information

Store name: Monvant
Company name: Essence Elite Ltd
Company number: 77586875
Warehouse Address: 185 Great Neck Rd, Great Neck, NY 11021, United States
Business Address: 111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong

Email: info@monvant.com
Phone number: +17207680094 
We aim to respond to your inquiries within 24 hours.

Customer Service Hours
Monday to Friday: 9:00 AM - 6:00 PM (ET)
Saturday and Sunday: 10:00 AM - 3:00 PM (ET)